Here at Strathmore Hotels we want your stay to be as easy and as stress-free as possible, that’s why we have collated the below list of frequently asked questions. If you can’t find what you are looking for then don’t worry simply email us through the contact form or call on 01631 563021.

  • What time is check-in and check-out? Check in is from 3pm and Check out is by 11am.
  • Can we have a late check-out? Yes, late check-out (12pm) is possible but may be charged.
  • Can we check-in early? Yes, early check-in is possible but may be charged.
  • Do you have ground floor bedrooms? Unfortunately we do not. 
  • Does your hotel have a lift? Yes we do.
  • Do you have wheelchair access? Yes we do.
  • Do you have bedrooms with walk-in showers? Yes however we only have a limited amount of rooms with these facilities.
  • How do I cancel my booking? If you have booked direct with us, please call 01631 563021 or email If you have booked via a travel agent or other online booking site please contact them to cancel.
  • What is your child policy? We have ideal family rooms available for 3 people and also some double and twin rooms that can take a cot for young children or perhaps a small extra bed with prior notification. Children sharing a room with two adults: 0-4 years of age = 50% of adult price 5-13 years of age = half price. If you wish to travel with a child and take advantage of these rates then please call us on 01631 563021 to check availability and to book or email
  • Is there plenty of things to do outwith the hotel? Yes, we have listed activities and things to do in Oban here.
  • Is there WiFi available in the bedrooms? If you book a superior/suite room or have booked direct premium wifi is included. If you have booked a Classic Room via an agent then WiFi will be charged at £5 per day.
  • Do you offer 24-hour room service? Yes, during kitchen hours our menu is available however when closed we do not. 
  • What time is breakfast served at? Every day 7.30am till 9.30am in our Oban based restaurants
  • Does your rooms have ironing facilities? Yes we do, they are available on request. 
  • Do you have laundry services? No, however there is a laundry service two minutes from the hotel. They offer same day service and next day. To find out more information please ask at reception.
  • Are dogs welcome, if so what is your dog policy? Is there a dog limit? Pets/Dogs are allowed at a charge of £10 per animal per night, however no animals are allowed in our designated superior rooms.
  • Are children allowed in the restaurant? Yes.
  • What are the opening times of the bar? The Bar is open from 10am till 12am. 
  • What are the opening times of the restaurant? Lounge bar is open from 12pm till 2:30pm and 5pm till 8:30pm, Blasta 5pm till 8:30pm & Morvern Restaurant 6:30pm till 8:30pm.
  • Are there hairdryers in the bedrooms? Yes. 
  • Is there a local taxi service? Yes, please ask reception. 
  • We are celebrating a special occasion, what can you do for us? If you are celebrating a special occasion take a look at our accommodation extras on the following link
  • Is there live entertainment? Yes, we provide live entertainment throughout our peak seasons. This changes on a week to week basis. If you’d like to find out more please give us a call or an email. 
  • Is there live entertainment? Yes, we provide live entertainment throughout our peak seasons. This changes on a week to week basis. If you’d like to find out more please give us a call or an email. 
  • Can you have breakfast before the early morning ferry? Guests can check out before 7.30am and have a full continental breakfast or hot food is served from 7.30am onwards. 
  • Do you offer car parking and is it free? Yes. 
  • Does parking have to be booked? No booking is required but please do let us know if you plan to arrive early and leave your car. 
  • Do you have disabled parking? Disabled bays are available near the hotel entrance. Subject to availability.
  • Is there a rechargeable point for electric cars? Unfortunately not, however this may be something we look into in the future. 


We would like to confirm that we are remaining open but currently only available to take bookings from key workers and essential workers during these unprecedented times.

If you are a leisure guest wishing to make a booking then please click here for more information.

If you have essential or key workers needing accommodation then please call us directly for our priority customer reduced rates.

We are here, willing and able to assist key workers if you need us.

Alexandra Hotel, Fort William, PH33 6AZ Tel; 01397 702241 93 Bedrooms

Ben Nevis Hotel and Leisure Club, Fort William, PH33 6TG Tel: 01397 702331 119 Bedrooms

Ben Wyvis Hotel, Strathpeffer, Near Inverness, IV14 9DN Tel: 01997 423387 92 Bedrooms

Cairn Hotel, Harrogate, North Yorkshire, HG1 2JD Tel; 01423 504005 135 Bedrooms

Cumbria Grand Hotel, Lake District, Cumbria, LA11 6EN Tel; 015395 32331 123 Bedrooms

Nethybridge Hotel, Near Aviemore and Inverness, PH25 3DP Tel; 01479 821203 70 Bedrooms

Royal Hotel, Oban, PA34 4BE Tel; 01631 563021 91 Bedrooms

Salutation Hotel, Perth, PH2 8PH Tel; 01738 630066 84 Bedrooms